Not every procurement need fits within a standard national contract. When complexity arises, members need a solution that is tailored, compliant, and efficient. 

That’s where Signature Services comes in. 

When a member brings forward a unique challenge, HealthPRO Canada designs and delivers a customized solution, handling the research, sourcing, compliance, and implementation so your team can stay focused on patient care. 

How We Turn Challenges into Solutions 

Signature Services is built on four pillars: 

• Customization: We do the heavy lifting, from researching the market, developing detailed clinical criteria, and prequalifying suppliers, to managing the awards process.  

• Expertise: Our team of industry professionals brings hands-on experience to deliver the right solutions for your healthcare organization.  

• Flexibility: Contracts are tailored to meet the specific needs of individual members or groups.  

• Compliance: All contracts comply with CFTA, CETA, and provincial or regional regulations, ensuring a seamless process.  

Real-World Solutions for Members
Here’s a look at some Signature Services contracts developed in response to Member needs: 

Nova Scotia Health Authority: SC08449 Clinical Communication & Workflow Management Platform
A comprehensive, customizable clinical communication and workflow management solution combining devices, software, and system integrations that streamlines coordination, reduces delays and missed messages, and enhances visibility to support faster response times and improved patient and staff safety.

British Columbia Emergency Health Services: SC06570, SC06571, SC06820, SC06824 Paramedic Services Uniforms Supply & Management
A suite of contracts delivering standardized, role-specific uniforms, apparel solutions and accessories that enhance safety, comfort, and inclusivity while strengthening workforce consistency, performance, and professional identity across diverse care environments.

Shared Health: SC06826 Automated Medication Dispensing Cabinets (Finance/Leasing) 
A computer-controlled medication dispensing, storage, and tracking solution that integrates with pharmacy and hospital systems to improve medication safety and control through secure access and real-time visibility, while reducing waste and supporting better inventory and cost management.

Nova Scotia Health Authority and 3sHealth: SC06571 Healthcare & Office Furniture
A comprehensive, catalogue-based furniture solution with delivery and project support services that enables standardized procurement, supports efficient facility upgrades, and improves workflow, staff comfort, and patient experience.

North Bay Regional Health Centre: SC08343 Total Shoulder 
A complete surgical implant system for total shoulder arthroplasty that covers a range of procedures while improving patient outcomes, enhancing surgical efficiency, and supports consistency and continuity of care for both primary and revision surgeries.

These contracts were developed to address the unique challenges of individual organizations, while creating broader value for members. Most Signature Services solutions are scalable and available nationally.  

Members interested in exploring what may be available or adaptable for their organization are encouraged to do so. These thoughtfully developed solutions help reduce effort, accelerate implementation, and eliminate the need to start from scratch. 

Why It Matters for Members 

• Access specialized and innovative solutions faster  

• Streamline procurement and compliance, reducing administrative burden  

• Strengthen confidence in supplier selection 

• Implement scalable, ready-to-use solutions that evolve with your needs  

When one Member brings forward a challenge, we build a solution that many can benefit from, removing barriers to innovation across the healthcare system. 

Connect with your Member Success representative today to explore which Signature Services contracts could help your organization.