Signature Services

For procurement needs that fall outside our national contract offering. From ICDs and pacemakers to specialized joint replacement packs, intraocular lenses, vascular grafts and beyond, we build customized contracts for products to meet the specific needs of your patients.



We do the heavy lifting, so you can focus on delivering better patient outcomes. Our process includes in-depth research; developing detailed clinical criteria; prequalifying suppliers; and handling the awards process.


Our accomplished team of industry experts have the practical, hands-on experience necessary to help you procure the best products and solutions for your healthcare institution.


Members have the opportunity to set specific product and contract criteria tailored to the specialized needs of individual members or groups.


Our robust contracting processes comply with the Canadian Free Trade Agreement (CFTA) and Comprehensive Economic and Trade Agreement (CETA), as well as all provincial and regional regulations governing our members.

Facilitating Collaboration across Groups

In 2017, HealthPRO facilitated a breast reconstruction implant signature contract across three Ontario Shared Service Organizations, helping them to achieve resource efficiencies and savings of 20–41% across their facilities.


Laurie Thomas

RN, BN, CPN(C), IMHL Candidate, Program Director Perioperative Care & Endoscopy, Humber River Hospital

The best part of the HealthPRO collaboration is that they really listened to the physician and team feedback and found a way to incorporate their ideas and wants in an effective manner. They were able to keep everyone on track and removed the stress of the process from the HRH team.

Dr. Glykeria Martou

Dr. Glykeria Martou

Plastic Surgeon, Kingston Health Sciences Centre

Working with HealthPRO’s Signature Services team was an excellent experience. I was impressed with the process and felt completely supported. To realize significant savings on top of the resource efficiencies means everyone using the Breast Reconstruction Program benefits. We’ll be able to accomplish so much more.

Sandy Roberts

Manager, Patient Care Services, The Geriatric In-Patient Unit, Royal Ottawa Mental Health Centre

HealthPRO brings all this knowledge together and it helps us make better decisions. We need to be able to manage our resources; they are finite. We need the best products available for our clinicians at the frontline while also respecting Canadian tax dollars.

Arlene Thompson

Arlene Thompson

Category Lead, Signature Services
905-568-3478 ext. 1608

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