HealthPRO News

February 10, 2020

Update on Surgical Custom & Standard Packs, Drapes & Gowns (Cardinal Health)

As Cardinal Health has recalled both its AAMI III Single Sterile Gowns and Presource® Packs which contain the AAMI III gowns, HealthPRO is working directly with Cardinal Health to provide timely updates to its membership as the situation evolves.

To ensure members are kept apprised of all relevant supply updates, HealthPRO has created a repository of
all supply disruption communications that have been distributed to date on the MM Supply Disruptions section of the HealthPROCONNECT Portal.

Additionally, Cardinal Health has created a webpage dedicated to recent updates and customer communications which can be found at cardinalhealth.com/surgicalgownproductrecall.

HealthPRO members should continue working with their local Cardinal Health customer care representative on any specific or unique needs related to custom packs. If you are unsure of your representative, please find below the general inboxes that Cardinal uses to manage the influx of requests and the general number as an additional resource.

Atlantic

Atlantic.CustomerCare@cardinalhealth.ca

Ontario

Acute.CustomerCare@cardinalhealth.ca

Ottawa, Manitoba & Saskatchewan

Specialized.Team2@cardinalhealth.ca

Alberta

AHS@cardinalhealth.ca

British Columbia

CustomerCare.BC@cardinalhealth.ca

General Phone

1-877-878-7778


Please contact your HealthPRO Member Support representative with any additional questions or concerns.

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