HealthPRO Canada News
Coming Soon: A New Member Portal Experience Powered by Insights, Built for Smarter Procurement Decisions
This summer, HealthPRO Canada is proud to launch the first phase of our modernized Member Portal — a significant advancement in our ongoing mission to deliver greater value to healthcare organizations across Canada.
Designed to meet the evolving needs of procurement professionals, this enhanced Portal offers intuitive, self-serve tools that streamline day-to-day work and support faster, smarter decisions — all as part of Insights+, HealthPRO Canada’s next-generation digital platform. With Insights+, we are reimagining procurement to be more agile, data-driven, and aligned with your strategic goals. At its core, the new Member Portal reflects what matters most to you — efficient access to the right information at the right time.
What to Expect This Summer
The first wave of enhancements will be introduced later this summer and will include several features designed to improve usability and save time:
- One-Stop View of What Matters: See key product details, supplier information, and related concerns in a single, consolidated display.
- Faster, More Targeted Search: Quickly find contract and product information using intuitive filters and navigation aligned with how clinical and procurement teams work.
- Seamless Self-Serve Tools: Access commitment forms and contract data instantly — without having to submit a request.
You will be able to access the updated portal through the same link you use today, using your existing username and password.
Built with You, for You
Every step of this modernization has been shaped by feedback from members. From usability to functionality, your input has been critical to building a platform that reflects real-world workflows and challenges. And we’re not stopping there — new features will continue to be rolled out incrementally, based on your ongoing input.
Training and Support Every Step of the Way
We’re committed to making your transition to the new portal smooth and successful. Here’s how we’ll support you:
- Interactive Walk-Throughs when you first use the new features
- Self-Serve Resources including written guides and video tutorials
- Live Webinars at launch to walk through updates and answer questions
- Monthly Training Sessions for new team members or anyone needing a refresher
We Want to Hear from You
Your feedback will continue to drive the evolution of the Member Portal. You’ll be able to share your experience via a short survey this fall or directly through feedback buttons built into the portal.